Teton County Library

Library Assistant I - Youth Services Program Assistant

Permanent, non-exempt part-time position (15 hours per week)
Starting Pay Grade/Step:  G3S0/$13.49 per hour 
Application Deadline:  May 23, 2008

OVERALL FUNCTIONS
• Assists in the delivery of Youth Programming that meets the needs of the community in collaboration with the Education & Program Team. Programming includes educational services, cultural and recreational programs and outreach for children from birth through fifth grade.
• Specific program responsibilities include: Performing Toddler Times and Story Times; assisting with daycare, kindergarten and day camp visits; assisting with after school programs and crafts; participating in Summer Reading programs; and assisting with Born to Read packets and distributions.
• Collaborates as needed with the Communications Team on promotions of Youth Programming in alignment with the marketing plan for the team and the library.
• Demonstrates knowledge of the principles and practices of library science, instruction and learning styles, youth behavior and knowledge of standard library sources for information in print and electronic formats.
• Proactively supports and promotes the library's customer service model.
• Demonstrates commitment to innovation and flexibility.

NATURE AN D SCOPE OF JOB
Works under the direct supervision of the Education & Program Manager as a member of the Education & Program team. This position has contacts with outside agencies, including local schools, businesses, parents, media and program presenters. This is a part-time, non-exempt position requiring 15 hours per week.

DUTIES & RESPONSIBILITIES

Educational Services/Program Delivery
• Contributes time and effort to the Education and Program Team to plan and deliver a full slate of educational, instructional, cultural, recreational and outreach programs that meet the needs of the community.
• Collaborates with team members to support the workload and goals of the entire team.
• Provides input on Youth Programming for the Education and Program Team's Annual Plan process in alignment with the library's overall strategic goals and program vision.
• Participates in developing, implementing and evaluating Youth Programming in collaboration with the Education and Program Team.
• Incorporates innovative ideas for uses of technology to enhance the delivery of programs of the Education Team, especially as they pertain to Youth programs.

Annual Planning
• Participates with the Education & Program Team in the development of an overall annual plan for delivery of a full slate of educational, instructional, cultural, recreational and outreach library programs in alignment with the library's overall strategic plan goals and program vision.
• Provides significant input and research on the needs of Youth to the team's development of its annual plan.
• Ensures that the annual plan of the Team meets the needs of Youth audiences and is in alignment with the library's overall strategic plan goals and program vision.
• Stays informed of current trends in Youth services
• Participates with team in evaluation of past programs
• Participates with team in assessing resource needs for annual plan implementation
• Collaborates with team to set goals and priorities within the team's annual plan.

Training
• Works with Team to establish annual training goals.
• Sets personal training goals.
• Works with the Assistant Director and team supervisor to develop and deliver staff trainings on competency in delivery of library services to youth.

Marketing
• Participates in Education & Programs Team's development of an annual marketing plan, in collaboration with the Communications Team.
• Collaborates with the Communications Team to implement marketing strategies as related to teen programs and services.
• Collaborates with Communications Team to research and identify the needs of Youth for library services and programs.

Leadership
• Consistently works to meet the Team's high standards of performance.
• Sets effective long and short-term goals based on strategic plan goals of the library and the team's annual plan in cooperation with the E&P Team.
• Establish realistic priorities.
• Excels in managing complex projects and balancing workloads to reach goals.
• Keeps up with current trends in youth programming for libraries.

Community relations
• Builds community collaborations to enhance development and delivery of all library programs, especially those pertaining to Youth.
• Participates with Education Team to ensure that all library programs and classes meet the needs and wants of the community
• Networks with community organization and agencies to maintain a high and positive profile for the library in the community.
• Serves as a library contact for youth programming and information in the community.

Innovation
• Stays current on technology interests of Youth and actively works to incorporate the use of technology into library programs.
• Exhibits self-directed, resourceful and creative behavior among team members towards meeting goals.
• Actively participates in the work of the team.
• Anticipates problems and proactively plans for solutions.
• Thinks ahead and plans for future programs.

Technology Skills
• Possesses high level of proficiency in computer skills relevant to scope of work and consistent with standard library and office practice, and the library's electronic tools.
• Stays abreast of technological advances and innovations with individual job and library-wide application in mind.
• Demonstrates willingness to adapt to new and effective ways for providing better service to the community using technology.

Customer Service Model
• Observes Library's customer service model and sets high standards of performance.
• Demonstrates the ability to anticipate customers' needs and deliver services and respond to customers in a timely, accurate, courteous, respectful and friendly manner.
• Demonstrates ownership, attention to detail and follow-through effectively and efficiently.
• Approaches problem solving by focusing on customers first. Advocates for customer results point of view.
• Takes ownership for solving problems, regardless of assigned responsibility.
• Addresses customer complaints, problems in a timely manner.

Teamwork and Interpersonal Skills
• Works with the Team to support high standards of quality in all library programming, increase that quality and evaluate program quality on a regular basis.
• Dealings with fellow team and staff members, subordinates, supervisors, citizens, personnel from other departments and agencies are characterized by fairness, courtesy, diplomacy, honesty, firmness, empathy and confidence.
• Effective in offering support and assistance to others in obtaining information from others and in supplying information to others.
• Works with others to improve library operations, services, programs and collections.
• Is approachable and open to suggestions.
• Demonstrates a positive attitude and flexibility along with the ability to develop effective relationships with coworkers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Communication Skills
• Communicates and listens effectively and responds in an effective, positive and respectful manner.
• Demonstrates comprehension of oral and written questions, instructions and information rapidly, thoroughly and accurately.
• Response to oral and written questions, instructions and information is timely and appropriate.
• Information presented is accurate, complete and current.
• Written reports and correspondence are well-organized, legible, concise and in proper grammatical form.
• Speech and verbal instructions are clear, concise and understandable.

Judgment and Problem Solving
• Demonstrates the ability to problem solve, evaluate alternatives and select the best course of action by using logic and common sense in decision making.
• Problems are identified rapidly, accurate, and appropriately.
• Decisions and resolutions are logical, rapid, appropriate, reliable and effective when made under routine and non-routine conditions.

Reliability
• Completes quality work assignments in a timely and effective manner.
• Arrives to work on time and maintains attendance.
• Meets established schedules and deadlines, including assigned work hours.
• Attends to duties of job.
• Follows up on progress of work.
• Follows instructions and appropriate procedures.
• Fulfills responsibilities and maintains confidentiality as appropriate.

Job Expertise
• Demonstrates knowledge and use of county-wide, library and departmental procedures and policies.
• Applies technical and procedural know-how to get the job done.
• Serves as a "resource person" on whom others rely for advice in the area of youth programming.
• Answers difficult questions.
• Keeps informed of the latest developments in area of youth programming.
• Monitors events which impact functional areas.
• Effectively gathers and uses information, procedures, materials, equipment and techniques required for job.

Personal Objectives
• Sets personal objectives regarding performance and training in line with library goals and objectives.
• Accomplishes personal objectives.
• Attends training workshops and professional meetings when appropriate and possible.
• Participates in statewide and regional committees related to WyLD, WLA, Wyoming State Library or professional organizations.
• Updates computer skills as necessary to stay current with technical changes related to job responsibilities.
• Continually works towards improving efficiency in library processes.
• Responsible for maintaining training materials for specific duties.

NOTE: Only minimum duties are listed. Other responsibilities may be required as requested by Management.

DESIRED MINIMUM QUALIFICATIONS

1. Education and Experience
a. Graduation from 4-year college or some equivalent combination of education and experience.
b. 1-2 years work experience in a library is preferred.

2. Necessary Knowledge, Skills and Abilities
a. Strong commitment to public service.
b. Strong commitment to working within a team management structure.
c. Knowledge of print and electronic reference resources.
d. Strong computer skills
e. Strong communication and public relations skills.
f. Knowledge of automated circulation systems.
g. Knowledge of the principles and practices of modern library systems and programs.
h. Knowledge of library classification systems.
I. Knowledge of basic office procedures.
j. Working knowledge of math and statistics.
k. Ability to accurately maintain library filing system.
l. Ability to establish and maintain effective working relationships with patrons, co- workers, supervisors and the general public.
m. Interest in reading in a variety of fiction and non-fiction areas.
n. Skill in operation of listed tools and equipment.

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